Job Title: Account Management Officer
Industry: Logistics
Location: Oregun, Ikeja
Salary: 120 – 150k

We are seeking an Account Management Officer to manage and grow client relationships in the logistics industry. This role focuses on ensuring client satisfaction, coordinating with internal teams, and providing efficient logistics solutions.

Key Responsibilities:
• Serve as the main point of contact for assigned clients, addressing their logistics needs.
• Coordinate with internal teams to ensure timely and accurate service delivery.
• Resolve client issues promptly, ensuring high satisfaction and minimal service disruptions.
• Monitor account performance and identify opportunities for growth or upselling.
• Prepare reports on account status, performance, and service delivery.
• Support contract management and ensure compliance with agreed terms.

Qualifications:
• Bachelor’s degree in Business, Logistics, or related field.
• 2-5 years of experience in account management, preferably in logistics or supply chain.
• Strong communication, organizational, and problem-solving skills.
• Proficiency in Microsoft Office and CRM tools.
• Knowledge of logistics operations is a plus.

Qualified Candidates should send CV to d.olaseinde@u-connect-ng.com indicating the subject.