Job Title: Sales Associate
Location: Lekki, VI and Jakande
Salary:100k
Please Candidates should reside within Lekki, VI and Jakande.
The Sales Associate is responsible for providing exceptional customer service, driving sales, and ensuring customer satisfaction. The role involves engaging with customers to understand their needs, offering solutions, and maintaining a positive shopping experience. The Sales Associate will also assist with inventory management and store organization.
Key Responsibilities
• Greet customers warmly and assist them in finding products that meet their needs.
• Offer product recommendations and provide accurate information about features, benefits, and pricing.
• Handle customer inquiries and resolve complaints efficiently to ensure satisfaction.
• Meet or exceed individual and team sales targets.
• Upsell and cross-sell products to maximize revenue.
• Process transactions accurately using the point-of-sale (POS) system.
• Assist with stock replenishment and inventory control.
• Ensure shelves are well-stocked and displays are visually appealing.
• Participate in stock counts and maintain inventory accuracy.
• Maintain cleanliness and organization of the sales floor and storage areas.
• Follow company policies and procedures regarding cash handling, security, and sales processes.
• Support promotional events and campaigns as needed.
Qualifications
• Degree in Sales, Marketing, or a related field is an advantage.
• At least 1-2 years of experience in a sales or customer-facing role, preferably in retail.
• Strong communication and interpersonal skills.
• Proficiency in basic computer applications and POS systems.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Sales-driven mindset with excellent problem-solving skills.
• A team player who is customer-focused and detail-oriented.
• Must be available to work flexible shifts, including weekends and holidays.
• Standing for extended periods and occasional lifting of merchandise may be required.